GM
GREIG M
1 reviews | Active since Jun 2016
13 Sept 2018, 14:28
Pathetic and Unprofessional Service
I took my vehicle to Volkswagen Southey Street on 27 August 2018 in Kimberley for sunroof repairs after months of not getting it fixed. While the vehicle was in their possession the vehicle was involved in an accident in their workshop. After everything they are willing to fix my vehicle, but what happens to the resale value of the car. This is very unprofessional from a company of that stature. I will never refer anyone to Southey Street in Kimberley again, infect buy a Volkswagen for that matter, just for the bad experience and service received. My advise to future and present supporters, stay away! I am going to write on Hello Peter every month for I feel it is necessary.
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Replies (7)GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:00This is seriously a huge concern, for I am so unhappy. Their lawyers even said they will defend the matter if it goes to the Ombudsmen, which I feel is VERY unprofessional. Where is their integrity to look after their clients. This is PATHETIC. If it was one of their lawyers vehicles, I wonder what would of happened. I AM SO DISSAPOINTED IN VW AND ON TOP OF ALL THIS SURELY IS AN ISSUE THAT ALL SHOULD BE CONCERNED ABOUT!
GM
GREIG M's update13 Sept 2018, 21:00
Reviewer Update
This is seriously a huge concern, for I am so unhappy. Their lawyers even said they will defend the matter if it goes to the Ombudsmen, which I feel is VERY unprofessional. Where is their integrity to look after their clients. This is PATHETIC. If it was one of their lawyers vehicles, I wonder what would of happened. I AM SO DISSAPOINTED IN VW AND ON TOP OF ALL THIS SURELY IS AN ISSUE THAT ALL SHOULD BE CONCERNED ABOUT!
GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:01Southey Street Kimberley
GM
GREIG M's update13 Sept 2018, 21:01
Reviewer Update
Southey Street Kimberley
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GREIG M's updateReviewer Update
13 Sept 2018, 21:03STAY AWAY FROM VW SOUTHEY STREET KIMBERLEY. CALL ME ********** 151
GM
GREIG M's update13 Sept 2018, 21:03
Reviewer Update
STAY AWAY FROM VW SOUTHEY STREET KIMBERLEY. CALL ME ********** 151
GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:06Imagine taking your vehicle in for repairs and they damage it. Still they want to make as if I was wrong. No, totally unacceptable! VW SOUTHEY STREET KIMBERLEY
GM
GREIG M's update13 Sept 2018, 21:06
Reviewer Update
Imagine taking your vehicle in for repairs and they damage it. Still they want to make as if I was wrong. No, totally unacceptable! VW SOUTHEY STREET KIMBERLEY
GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:10They couldn't even say sorry or even tried to solve the problem, all they are willing to do is to repair the damage without thinking of the consequences that they have caused. This is not ROCKET SCIENCE!
GM
GREIG M's update13 Sept 2018, 21:10
Reviewer Update
They couldn't even say sorry or even tried to solve the problem, all they are willing to do is to repair the damage without thinking of the consequences that they have caused. This is not ROCKET SCIENCE!
GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:12I AM NOT HAPPY AND I WILL NOT LEAVE IT THERE.
GM
GREIG M's update13 Sept 2018, 21:12
Reviewer Update
I AM NOT HAPPY AND I WILL NOT LEAVE IT THERE.
GM
GREIG M's updateReviewer Update
13 Sept 2018, 21:14THIS IS UNACCEPTABLE, VW YOU SHOULD BE ASHAMED OF THE TYPE OF BUSINESS YOU ARE RUNNING!
GM
GREIG M's update13 Sept 2018, 21:14
Reviewer Update
THIS IS UNACCEPTABLE, VW YOU SHOULD BE ASHAMED OF THE TYPE OF BUSINESS YOU ARE RUNNING!
