Pathetic after-sale service from VW Lenasia

The service I have received from VW Lenasia has ONLY been poor and inefficient. Two days after taking ownership, I brought the vehicle back to the branch because there was a fault with the boot. The service manager dismissed this immediately saying there could be no fault as the car was new. After 2 services they still said there was no fault, even when I mentioned there was still a problem with the boot. But with the last service I was notified that there was problem with the boot and that the part will be ordered to fix this - however, I was also notified that there was now an electrical problem with the car. When i went to pick up the car, i found it standing in the rain with the boot gaping open and immediately brought this to the attention of the servicing department. A service consultant attempted closing the boot, BUT COULD NOT, SO WHAT EXACTLY WAS FIXED IN THE TIME THAT MY CAR WAS AT THE BRANCH?? Aadil then mentioned that the car must again be brought in so they can trace the electrical fault, from the harness to the boot.This is CLEARLY a factory default that the branch is trying to cover up, I will never deal or refer anyone to VW Lenasia again, WORST SERVICE EVER!!!!!