no transport for two weeks, no help or interest

I have a VW polo REG number ND 216 427.<br> <br> That was given for service on the 09/10/15 I reported the EPC light came on twice on my car. They told me to use the car cause I needed to make a booking for the EPC light I brought my car back to VW umhlanga on the 21/10/15 for EPC. They told me they will be keeping my car for two weeks, I explained I need transportation to work and I can't manage without a car for two weeks can they please help me with a car to use in the mean time, but there are no cars available so I am currently renting a car from Avis for a week now and it's costing me a lot plus I still need to pay and installment for my polo vivo.<br> <br> <br> I just need to know from VW south africa this is a 2013 model vivo still under warranty, VW is not helpful in anyway doesn't care about customers needs of transportation I think it's really sad to be receiving poor service they should at least offer to cover payment for my rental for two weeks as a customer I feel very depressed and I won't consider VW to anyone for this poor service.<br>