No service delivery

<p>My car was booked for service on 09/11/2016 were i informed the consultant that i was having problems were my car refuse to start i have to push it in the morning . I collected my car that afternoon were i was informed that all was in order and that there found nothing wrong , few days go pass and my car refuse to start again , i had to push it again . I went back to volkswagen to enquiry how my car was service and the manager that assisted me said he would follow up with the workshop and take action , i was informed that my battery was finished and had to he replaced i had to pay an addional prize of 1400. Im now sitting with a problem again were my alarm is faulty i go back to volkswagen to find out if my car was serviced , this time the manager dont come out to assist me he tells the consultant to tell me to book my car in again so they can check it. I express my concerns to the consultant about how unhappy i im not to even mention the inconvince that it has caused me. Yesterday when i left my car the consultant informs me that they will check my vehicle and inform me what it will cost, i was very upset and informed her that my vehicle just finish service and that im not prepared to pay any addional money because this should have been picked up when my vehicle was booked the first time , she went to the manager which refused to come assist me again and just sat in his office rudely staring at me. I im so disguisted by volkswagen rustenburg method of dealing with they customers , you have to leave your vehicle with them 7 in the morning then you dont have transport to work because they policy states its to far , then they offer you a custody vehicle for the day , dont provide service , they only give you the vehicle back at 5 , then they dont fill out your service book , then they have the nerve to tell the customer nothing they can do rebook the vehicle. If this was you all the employees working at volkswagen rustenburg would you be happy with this kind of service. In my eyes it appears that my vehicle was never serviced or it was left for the last minute and quick job was done but at the end of the day i had to pay , and now im being told i have to pay . I will rise my complain to the highste level but im not going to allow this kind of attitude . Its shocking when you speak about your experience at volkswsgen rustenburg you only hear bad reviews about people who had the same experience . Managers need to step in there is a problem in the workshop and no one is addressing the problem . </p>