New car faulty

I purchased a brand new car from Weiss VW in Amanzimtoti (KZN). I purchased the car on the 6th February 2015. I took collection of my car and a few days later I realized that the car had a fault on the dashboard. I returned the car to VW on 23rd February and they said they will replace the dashboard with a new dashboard. The dashboard was replaced with a new one, but it was still faulty. Again on the 17th April 2015, a second new dashboard was fitted, and we tested the car again on the 20th April, but it was still faulty. On the 20th they said they will replace the dashboard for the third time.<br> <br> I have been without my car since the 23rd February 2015 and it will now be 2 months and my car has been at VW since then. I have been informed that they will contact VW South Africa for over a month now and still no feedback.<br> <br> Please kindly escalate the matter because I don't understand how I can purchase a brand new car and yet the car has factory faults. I am paying for this car and yet it is not in my possession and it has a factory fault. As a result, I no longer want that car as it has a factory fault and VW should replace me with a new car.