1 reviews | Active since Jul 2011
NEVER TAKE YOUR CAR TO BENONI CITY VOLKSWAGEN
I BOOKED MY 2014 TOURAN INTO BENONI CITY VW (7TH APRIL)TO HAVE THE DASH REPLACED UNDER GUARANTEE AND TO HAVE THE CLOTH INTERIOR REPLACED WITH LEATHER AFTER ACCEPTING A QUOTATION FROM THEM FOR THE LEATHER CHANGE. THEIR FIRST SUB-CONTRACTOR MADE SUCH A MESS OF THE JOB THAT BENONI CITY VOLKSWAGEN HAD TO ORDER NEW DOOR PANELS FROM THE FACTORY AS THE ORIGINAL ONES WAS DESTROYED. THEY THEN SENT MY CAR TO ANOTHER SUB-CONTRACTOR. GOT MY CAR BACK (1ST JUNE) WITH THE DASH REPLACED INCORRECTLY, RADIO NOT WORKING, INTERIOR STILL NOT TO STANDARD AND A VIBRATION ON THE CAR. THEY REFUSE TO CORRECT THE DRIVER HANDLE THAT CANT CLIP IN PROPERLY AND THEY IGNORED MY COMPLAINT ABOUT THE VIBRATION. I TOOK THE CAR TO S.Q WHO POINTED OUT THE LEFT FRONT RIM BUCKLED. AFTER SEVERAL MAILS POINTING OUT TO THEM THAT ONE OF THEIR DRIVERS MUST HAVE DRIVEN OVER SOMETHING THEY OPT TO REPLACE THE RIM. I AGAIN REPORTED A VIBRATION WHEN I GOT THE CAR BACK (THE PRESSURE MONITORING NOT WORKING), BUT WAS JUST IGNORED. I WENT TO T W AND THEY POINTED OUT THAT THE RIGHT FRONT RIM IS ALSO BUCKLED. I MAILED THEM AND THEY RESPONDED: Unfortunately we cannot accept any further recourse on this vehicle.... SHORTENED DUE TO SPACE
