MORE THAN 3 WEEK WAIT FOR PART AT VOLKSWAGEN

I drive a Polo 1.2 Bluemotion, recently my oil pump decided to pack up.<br> <br> It is beyond my believe that the whole of South Africa does not have a oil pump for a Bluemotion Polo. <br> (I mean, there's hundreds, maybe even thousands of Bluemotion's on South African roads each day) Was there any parts coverage done on components for this vehicle?<br> <br> Nevertheless, they ordered the part from Germany, and put it on ship transportation. So, the order was placed on the 11th of June, and it's only due to arrive on the 2nd of July... <br> Volkswagen did not even call me to ask ask if I wanted the part airfreighted at additional cost. I mean I would have paid for the airfreight just to get my car done. <br> <br> When I asked for a courtesy vehicle, I was told that my warranty ran out on Monday the 15th of June and they can unfortunately not help me with a car. (Take note that the order was placed a week prior of the 15th. So since the 11th, I have been without a car, helpless and I'M A SALESREP.<br> <br> I'm a die hard VW fan, and really wish I can say I'm a proud customer, but I'm not. I have lost all my trust and respect for VW and do not wish this to happen to anyone else.<br> <br> Regards<br> <br> Curt Carstens<br> <br> ***