TM
Takalani M

1 reviews | Active since Jan 2019

10 Jan 2019, 16:59

Just asking seeking help

Good Afternoon

I purchased a car through mfc from Vw acardia and the contract was signed at Lephalale on the 20th of November. I went to collect the car on the 23rd of November 2018 and on my arrival the car was not serviced and the car seats had cigarette burns on then and a few dents on it, i complained to the sales man and he told me not to worry, he will arrange for the car to be fixed, i returned to pretoria to have the problems fixed on the 10th of December only to find that the sales person that sold me the car was not working with the company anymore, i was told to speak to the manager and he told me that the car will be fixed and i should come and collect it on the 12th of December only to find that only half of the problems were fixed.

The manager told me that there was a misunderstanding so he would have to book the car again on the first week of January 2019, and he stopped picking up my calls or reply to my whatsapp messages. I went back to Pretoria on the 3rd of January and i was told to drive back home and arrangements will be made for the car to be collected on the 5th of January from Lephalale so that it can be fixed, there is even a contract that was made by salesman stating that the car will be collected. They never called me on the 5th and they didn't answer my calls when i called the office on Monday i was told that the was a mix up and the car will be picked up yesterday on the 8th of January and they never showed up, i called them around 4pm asking what was going and i was told that the driver couldn't make and he will come today on the 9th, i am trying to call them today the whole day and no one is answering my calls.

The registration of the car also expired on the 31st of December and also about that they are giving me the run around. Please help me with this matter.

My Cellphone number is ********** 310 and my EMail is **********

Kind regards Mr TE Masunda

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