1 reviews | Active since Oct 2009
Insulting and Poor Service
Two weeks ago I took my new car in for an oil change service, my radio to be fixed and aircon to be fixed.<br> I collected after 3 days as I was away<br> The car was not washed and had oil on it and missing tire parts.<br> The radio was not working properly<br> They cut off the tire bolts even though they had the security bolt<br> The controls showed error messages when I started<br> The invoice was incorrect<br> There was not one manager to speak to as all were away on the long weekend. It was not possible to phone anyone to get this resolved.<br> <br> Nobody rep**** to my request for a follow-up call with management so I took time off work to see the manager. He agreed to look at my radio again and investigate the bad service and get back to me, but never did.<br> A week later I went to collect my key and was given an invoice for work that I knew nothing about. The manager did not return my calls, as he had a meeting. Again he said that he would look into it and get back to me. Again I am waiting.<br> A call centre asked for feedback on my service. I said I was appalled by the service and ask that someone call me. Nobody has!<br> AND NOW I SEE THIS IS A COMPANY THAT CHOOSES NOT TO RESPOND TO HELLO-PETER. Makes sense!!<br>
