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Sergio H

1 reviews | Active since Oct 2010

12 Aug 2015, 10:03

Inconsistant Service & Lack of feedback

So I took my car a service, completely terrible service.<br> <br> 1. Phoned at least ten times to get a service booking, no one bothered to return my call,<br> 2. Told them that I need my tint either replaced or removed, they weren't sure if they could do it, advised me that thy would get back to me.- No one got back to me, on day of service they advised that they will still get back to me they didn't car stayed there overnight and I still had to contact them countless times and nothing was done.<br> 3. Told them that my Bluetooth radio was faulty and was in safe mode, when i went to collect issue was not resolved had to sit for 2 hours waiting just to be told i need to replace it and was refused a written statement.<br> 4. in previous services, they had left all items that were replaced in my boot, this time nothing.<br> 5.No effort made to assure me, all i got was sorry.<br> 6. Culemborg post phone service call - I complained, they advised service manager would call as well as an external company would call to rate the service, to this date heard nothing.<br> <br> So basically they don't care and if you experience bad customer service instead of dealing with it, we'll just sweep it under the carpet

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