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<p>I have received more than 20 emails ********** stating that "Our consultants have been trying to contact you to confirm comprehensive vehicle insurance cover", however I have received no calls or emails to this regard.</p> <p> </p> <p>I have rep**** several times with the proof that is required, however, still receive this automated mail.</p> <p> </p> <p>What is even more frustrating is I have supp**** all the details that is required as per below in the mail only to call in to find out that more information is required.</p> <p> </p> <p>Please attend to this immediately as it is against the law to have double insurance.</p> <p> </p> <p>Dear Customer</p> <p>Acknowledgement of your request</p> <p>This is an automated e-mail message confirming that your request has been forwarded to the service consultant. A consultant will respond to your message within 2 business days. Please make sure that you have the following details at hand so that the consultant will be able to assist you.</p> <p>Vehicle make; <br />Vehicle model; <br />Registration number of your vehicle; <br />Volkswagen Financial Services account number.</p>