INADEQUATE MAJOR SERVICE LEADS TO CAR FAULTS

I sent my car (Polo Vivo 1.4 Trend line 2011) for a 90000km major service in Feb 2015. This is a major service and I expected it to be such. In March my car started having malfunctions and after trying to book times to the same dealership to check the problems Gavin did not get back to me with a date to book my car. I consulted an external service business and was informed that no major service was done on my car. The service I received was a mere change of oil, filter and break fluid and that my car is now at the brink of completely shutting down due to the number of faults it has now accumulated. I am very angry at the negligence and poor service delivery I received from VW Hatfield. Never have I ever had a problem like this with other VWs I have serviced my car at!!! Gavin failed to advise me on the apparently blatant faults and fixtures needed for my car and now the cars malfunctions have escalated because of it!!!! This is ********** customer service I did not receive the services I came for at all and now I'm in a worse position than I was before!!!