I have formally logged a complaint to VWSA pertain

Please note that I have been encountering endless issues with service from Lenasia VW and I am at point total dissatisfaction!<br> o Approximately 6 weeks ago I booked my vehicle in for an inspection to be conducted on persisting jerking including issue at times of difficulty in starting. The jerking was consistent and I requested from the service advisor that a loan vehicle be provided due to the nature and necessity of the need for a vehicle. There was none available so I took a day off work to ensure that my vehicle receive the necessary attention. The vehicle was returned to me in running order with no known issue stated.<br> o 2 days later I noticed the jerking resurfaced. I immediately booked in the vehicle the following week for further analysis. There was no loan vehicle and yet again I need to take a day off work. The vehicle was returned to me and reported that there was a possible issue with one of the individual coils that could not be pin pointed and was merely inter swopped. (Cylinder 4 and 2 coils were swopped). I drove the vehicle for 2 more days without any issues.<br>