GOLF 7 GTI KN59SWGP VW Upington Turbo Failure

A bought a GOLF 7 GTI KN59SWGP at VW Upington , The vehicle had issues from software to damaged turbo , The vehicle is standing at VW CFAO Motors Strijdom Park NOT being repaired , I spoke to Thando from VW SA and he has not given me feedback and avoids my calls and doesn't respond to my emails. Giovanna from CFAO Motors Strijdom Park VW doesnt give me daily feedback and there's no sense of urgency I need the vehicle repaired ASAP.