Extremely poor service Volkswagen Rustenburg

<p>I bought a Toyota Hilux legend 45 with registration number fb50fwGP from there February 2016 which they falsely advertised with regarding the kilometres, when the vehicle arrived there was a dent on the door that was not stated.</p> <p>There was also no jack , jack lever, spanners, spare wheel, triangle, service history book or Toyota booklet in the vehicle. As soon as I saw all these things I phoned Tumi, the sales agent who sold us the vehicle, he said we must get a quote from Toyota Boksburg as we live in the east rand. I got the quote and send it through to him. We gave him a month to get back to us but never did. We then spoke to the used cars manager Dedrick who promised to sort everything out for us but that never happened either. We phoned Volkswagen Rustenburg every month to ask for feed back then they just say they will phone back but never do. </p> <p>November 2016 we needed to renew our other vehicles licenses and could not do so as the Toyota we bought from Volkswagen Rustenburg was not registered in our name so they only registered and did road worthy it in our name 8 months after we bought it.</p> <p>The bank paid money so that they can do the registration and all of that and they never did, we had to pay in November again for those thing.</p> <p>Please help us sort this matter out after almost a year of struggling with them.</p> <p>Isabel Greyvensteyn</p>