Extremely inefficient and miles below standard

<p>I received a call from call center agent requesting a proof of payment to be sent to her, she did a security check and I said that I would e-mail the required document to her. She sent me her e-mail address and I realized that she was not from Volkswagen Financial services she was from a 3rd party call center called Colsol. This set off the alarm bells, which is completely understandable if you take into consideration the recent increase in cyber security crimes across the globe and also in South Africa. I then made contact with VWFS directly and provided them with the required proof of payment. To my surprise I received another call from Colsol the next day and every subsequent day for the past week even after I requested from VWFS that this be stopped. I am now being harassed by a third party even after the matter has been resolved with the company I have a direct relationship with. I really hope Hello Peter can assist. Regards Wesley</p>