1 reviews | Active since Mar 2018
ETA changes every week ,its been weeks waiting for dashboard and im on the edge of losing my job as most of the time im late. I cant leave my house at 4 nd walk to the taxis its not save
Im so ****ed of with VW south africa. Honestly speaking theres no one who can tolerate your cruel treatment and such a poor service. My car was involved in an accident last year November .the panelbeater fixed my car January they told me that they are waiting for dashboard to be delivered on the 2nd of February, 2nd vw SA changed and said they will deliver on the 8th come the 8th they changed to 20th of February. 20th of February they changed to the third of march,before the 3rd i was told the 8th of march. Today is the 11 of march still nothing. Im on the fourth month without my car. What hurts me the most is that im communicating with VW head office in UITHANGE,one thing ive noticed is that they do not give a **** about my complain and remaining for four months without car yet they ones who keeps lying about the delivery of the dashboard. Last week i talked to nicole from head office in PE ,she told me that the ETA that they were given is the 5th she will call me on the tuesday the 9th. Tuesday she never called. Yesterday the 10th i called to remind her that u said u will call on tuesday and tell me whats happening, she said "i will call you before 5 im waiting for parts department ",she didnt call. I called her again today asking what's happening, she said she was very busy. I have to run after this lady to get updates . Im not been taken serious, vw is actually playing with me...how can an ETA change so many times even today no one has a clear answer of what is happening with the dashboard ,i called mokopane vw they dont have answers. When i first complain i even told i got warning of late coming because im traveling from wonderpark side to olifants for work. Its just impossible to use a taxi,i asked them politely if they could atleast push delivering the dashboard earlier,they said they working on it. Ive been patient with VW SA ive ran out of patience, my biggest regret was ever trusting you as a brand. You brought me stress and heartaches only. I had enough of your bad service delivery, i dont think if it was a white person complaining like i am he'd still be in a situation that im in. You taking advantage of me and you not even ashamed of yourself. If that how you treat people ,having them to have to run after you yet they are at edge if losing thier jobs sies mannn....you should be ashamed of yourself . Every week you change the ETA of the delivery, you dont even care whether i struggle to get to or not. You taking advantage of me ....ive been patient enough and im ****ed off with the way your team is handling this. Ive never come across such ***** who dont give a **** about thier customers worst part im financed by vw. Ive sent two emails this week no body bothered to get back to me. As i said you dont give a damn
