RT
Raeesha T

1 reviews | Active since Aug 2015

09 Feb 2018, 08:43

Do not ever purchase from VW Claremont!!

I purchased a GTI from VW Claremont around August 2017. Since then, the car has been booked in for faults 3 times already! The most recent issue was carbon build up which I was told was normal on these cars and I had to have this fixed myself. (Keep in mind, I don't even have the car for 6 months yet). Last month, I booked the car in on the 25th January 2018 as I had stuck on a freeway with the car vibrating and revs idling immensely. I was then told by Zaheer Jatiem that I would get my car the following day, it has now been 15 days and I still have not received delivery of my car. Over this past 2 weeks I had to call VW constantly for feedback and beg for any answers on my car. The managers at VW Claremont are completely useless and has thee worst attitudes I have ever come across. I am absolutely obsessed with all VW cars but the experience with this branch has left me wanting to get rid of my car and never have to deal with any VW Branch again. Pathetic to say the least!

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