Dissapointed

I bought a 2013 Vw Polo 1.6 comfortline from Market Square Uitenhage Eastern Cape. After having the car for 2 years I've noticed that the paint on the bonnet and bumper is pealing off.I reported it immediately. I was promised by the agent whom I bought the car from and the manager that the bonnet and bumper would be replaced with new ones. The car was booked in for a week after waiting nearly 2months after i reported it and I've gotten a courtesy car to go to work an forth which I'm grateful of. The car returned yesterday (17/02/2016) and I've noticed that it's still the old bonnet and bumper just painted and polished! I've gotten no papers from Vw to least indicate to me what they done to my car.<br> I maybe young (27years) female but I'm not stupid!<br> <br> What happened to staying Loyal to the customer and keeping the customer happy? My monthly installmens is almost R4000 pm and to pay for something you not happy with is not fair<br> <br> So dissapointed,unhappy,angry and disgusted by this poor service.After only trustin Vw Market square to do my cars services etc<br> <br> If anyone can help me to this situation please do I would appreciate it<br> <br> Thanks <br> <br>