Dinky VW Wonder boom Car service Breakers - stay away

<p>I took my car for a mere simple service, but what I got out out this service...well let's just say it was not flatterring to say the least.</p> <p> </p> <p>On the 4th of March I took my cay in for service (VW Wonderboom Pretoria), after the service I discovered that my computer box holder was broken and the computer box was practically on the floor. So I went back to the dealer (who by the way would not bother to alert me about this which obviously they broke it) to alert them, the service adviser tells me that "no this holder must be old" (dumb response to the client - me)..anyways the technician who worked on my car put cable ties just to hold it in place.</p> <p> </p> <p>The campany that does follow on after the service, gave me a call and I to them of the incident. They obviously alerted the dealership cos they call me back soon after. Basically they dinied that they broke it(holder) but they'll investigate.</p> <p> </p> <p>Two weeks passed no answer, I wrote an email to the dealer to someone who handles these types of matters (what a waste of time) he basically told me ***** me (not in so many words).</p> <p> </p> <p>I called back the "follow up company" back and I must say they tried to help me sort out this matter this the dealership also no luck with dealership.</p> <p> </p> <p>My question:</p> <p> why would they, be the technician or the washbay area people don't say anything when they saw that the computer box was out of it's holder because that's the type of service you would get from an honest service provider because it would have came in that way right.</p> <p>1. So this tells me that between the technician and the washbay area that' where it was broken off and no one bothered to say a thing and hope that I don't notice.</p> <p>2. The type of stuff VW Wonderboom Pretoria employs are not trust worthy and I can go as far as saying they trully are ***********.</p> <p>3. Unprofessional </p> <p> </p> <p>I don't see myself taking my car back there for any reason, I would rather drive extra 20 kms to a professional service provider.</p> <p> </p> <p>If you want a service provider who takes no accountability VW Wonderboom at your service.</p>