Damon sent me wrong information about my warranty

My car clutch failed, i contacted my dealer - VW Hatfiled Bryanston to give me my warranty documents to see if my clutch is covered. VW Hatfiled sent me a document which showed unlimited cover on my clutch. I then booked my car in for repairs with VW Wonderboom where they called my warranty company -Innovations Group to approve my claim. Innovations Group declined my claim saying my clutch is not covered under warranty.<br> I then contacted my dealer to assist, Damon was taking me back and forth until i asked Innovations Group to intervene. They called Damon to tell him he sent me the wrong document. Damon then sent me a mail to apologise and attached the correct document. I asked Damon to fix my car as apologising wont fix it. He then said he might cover fixing costs if i confirm the quote which needs my car stripped, he said i should cover stripping cost. Or i should get my car towed from PTA to Bryanston where they will fix it. Both his options don't suit me as i cannot afford to cover streaping cost and it's going to cost me a lot to tow my car to him. I need him to fix my car and cover all the costs. I also need a courtesy car so long while he's deciding what to do.