Customer service so so

The service and everything was highly appreciated.but I can't give them 5stars as the roadside assistance couldn't extend the vehicle rental for nor get me a courtesy vehicle until my vehicle is sorted out with its injectors!I left my vehicle in Port Elizabeth at tavcor vw and have no vehicle to get to work and back highly disappointed up your service guys whether the client has warranty or not assist my vehicle 2019 vivo bought the other 74000km and you can't assist bad.