Car service from hell

<p>I brought my car for service this morning at Ermelo vw, I was 5th in line and they told me the car would be ready at 14:00 i even have that in writting,when I came back at that time the car was not even close to being ready, I had to sit an hour in that place just to get my car back as if it wasn't enough that this morning I had to wait 40minutes for their transport to take me to wor****I am so upset right now I want to make sure that all my friends know about this so that they don't come here and be subjected to this kind of service.</p>