Buy any new car but VW

When your new VW product leaves you stranded, you are on your own.

My wife's T-Cross has done 3000km when all warning lights lit up, including the oil pressure light (!), and the car lost revs and all power. Three weeks later, and the dealer is still not able to resolve the issue...

This is a brand new car, and the defect is due to a manufacturing fault. I have no confidence in the car anymore, and do not want to take the risk of allowing my wife to travel alone in it. It is therefore only fair to expect VWSA to replace this car with a new one.

However, VWSA has the typical Big Brother Corporate vs Little Joe Soap attitude. They apply the letter of the contract and do not want to acknowledge that this is an extraordinary problem that justifies extraordinary measures, irrespective of what the contract says.

In the meantime we are the ones to endure the inconvenience, and we are the ones who have to hope that they will eventually find the problem and trust that the solution is a permanent one.

Bottomline: VW is not a brand to be recommended. You simply cannot be worse off with any other brand, so rather look elsewhere when considering a new car.