1 reviews | Active since Jul 2015
Bad Warrantee service
I bought a brand new Amarok in April and in August while working in Durban I had the engine light come on. I took it to Umhlanga VW that took more than 2 weeks to sort it out, all the while promising that when it was sorted the car would be repatriated to me in a couple of days.
I had to pay for my own flights to get home to Pretoria, I was not offered alternative transportation or accommodation, all expenses caused by the failure of their product was for my own account.
Then to make everything worse, I still after more than 3 weeks don't have my car, and VW South Africa cannot even tell me when they will get it back to me, its now 3 days before the school holiday, and I am sitting with my hands in my hair after multiple calls to their customer service line. Everybody promises to call me back, and no one does so...
I won't buy another VW in my life.
