BAD service from VW

Hi had an incident were the clutch of the car failed after 24000km, I bought the car brand new. I took the car back to the dealership, the car is still under mechanical warranty and maintenance plan. I was advised that the car is not covered due to driver negligence. I am the only driver and not a hard driver. R26000 bill later, I will trade the car in and move to another car brand. This is absulute ****.