Bad service experience

<p>I took my car to Mid bay Motors for a service and for my lights and reverse sensor to be fixed. If only I knew that I would wait for 1 week to get my car, I would never have taken it there. Customer service from the ladies at the service desk to the service advisor is appalling. I told my service advisor that I have had the problem with the lights before and a fuse was changed for me at Ermelo VW and that he should check. He told me that it was checked and in fact it's the lights that need to be changed. 9 lights in total. Told him I needed to consult with my hubby and would answer him the next day and also reminded him that I need the car by Friday. Wednesday I got busy and didn't call. Thursday I called him, asked him about the car he said I didn't call so he didn't do anything to it. He said the cars in today take priority. Friday still no call so I went to collect my car with my hubby. He begged us to work on the car on Sa****ay. Sa****ay a different advisor called and said 9 lights needed to be changed and it cost R3k. I asked what if the problem doesn't go away. Also told her it was a fuse. She said to wait for Monday for Nhlanhla as he asked her to get permission. Monday he says it's now 5 lights and the wiring on the computer box is messed up and needed an expert. Told him to go ahead and Tuesday he says the wiring to the fuse box were breached. I asked by whom and he said the person who fixed the problem last time. I told him only the fuse was changed, nothing else was touched as I was there. Now seeing the report of the expert, my ****** time and money was wasted by *********** Nhlanhla and his technician. I'm never taking my cars there ever again. I'd rather drive a distance elsewhere.</p>