Bad service

Good day <br> <br> I have a serious problem with VW I bought a brand new Polo TSI 1.2 DSG 4 month ago and guess what I already had two breakdown with the car. And the thing is throughout those breakdown I haven't receive any productive as the first breakdown it was around July and I spend 3 whole weeks without a car and when I ask for the cutesy the dealer said I must ask vw sa and vw as said I should ask the dealer and now again in July I had a breakdown and vw has my car since the 21st August till to date and the never give me a cutesy either, so when I call vw sa costumer centre all the tell me is that \we sorry"now am start to wonder if sorry is the solution to problem am so disappointed in the big brand like vw to give me such a poor service and to sell the product that are not in good standard cause in a normal circumstances you can't have two breakdown in a row from a brand new car this is really unacceptable and the response I have from them it was that there are sorry but the car is been paid fully to them by the bank while am busy paying the bank this totally unfair vw seems to care less about their customer <br> """