bad customer service

<p>October 2016 i bought a pre owned audi A1 2013 model at VW eastlondon in abbortsford.upon the purchase of the car it ws agreed that i will be offered a free service for my car.i think 3 weeks later after the vehicle was purchased i took it for a service to Audi Eastlondon and by that time it haf orange icon on the dash board which symbolise a fault in car.the sales rep Khanyi did diognise the car and told me that the quote ti do the job is 4900 and that he is waiting for an authorisatipn from Paul the manager at Vw.up until today my car has not been done and they have been ignoring me since the day i have been pressuring that now i decided to keep queit</p>