BAD BAD SERVICE

I am very disappointed in VWSA for the way they handled my car clutch problem. My car was towed into VW Kimberley for repairs during the Easter weekend, so basically it is now two weeks to date without a car and after two weeks the technician calls to tell me that the car had a clutch problem and i must be prepared to pay from my own pocket as the problem is caused by my driving style and it is not covered by the warranty WHICH I WAS VERY SURPRISED TO HEAR. I reside in Johannesburg and i was only in Kimberley for the holidays and the technician said i need to travel to the dealer if i have the 5 900 to pay him for repairs so that i can get the care. It cost 700 to go to Kimberly and back so roughly i should be prepared to cough out 6600 to be able to get my car. It puzzles me that a 2015 new model car would have this problem not even a year old with me which leaves me thinking if the car was infact a brand new car and whether the parts was not faulty. I am extremely unhappy as i do not have that kind of money to pay. I have been without a car for two weeks and i have been paying double transport to get to work.