Absolute Bad service

Im writing this review in regards to VW The Glen.

I am a new owner of a VW Polo 1.2 TSI which I bought in 2017 from VW Menlyn. The first problem I encountered was that after a heavy rain storm my wipers stopped working I then took it in to VW The Glen to have is repaired, they then advised me that they do not have the part to fix my car and that they have to order the part first and bring my car back which I had no other choice but to do it as they had no lone car for me.

My car was due for a 30000 service which I then booked in at VW Then Glen, they did the service and advised me that everything is ok, until a few days later when my multi-function steering wheel stopped working at all, my hooter and all the function on the steering wheel would not work. I then booked it in again at the same dealership ( This is the closest dealership to me) and yet again they did not have the part to fix my car and that I have to wait again for the part to be ordered yet again without a lone car.

This is really an inconvenienced caused to me as i have no means of transport to get to work and home. Its over a long weekend (a religious one for me) and there is no transport for me to get around. The dealership advised me that they no lone cars to borrow and theres nothing the.y can do as one of the customers is waiting for a lone car since January 2018.

This is a new car that is giving me so much problems and Im not getting any joy from VW The Glen

I hope that this can be looked into and feedback provided to me

VW The Glen is the worse dealership ever

Yours Truly Unhappy Customer Vaughan