1 reviews | Active since Feb 2015
7 Months without Vehicle!!!
I took my VW Scirocco into Lindsay Saker Fourways for a routine checkup/service for what was then deemed to be a simple 'hard start' issue... and can you believe, 7 months later i am still without vehicle!!! It has been absolutely ridiculous the runaround and excuses that VW have given me in this time. As per VW's instructions, the vehicle has been to several dealerships, at the hands of numerous technicians, and ended up back at the factory in Uitenhage BUT still they are trying to repair the vehicle. It seems ludicrous to think i have been without a car for several months for which i still continue to pay. They have since organised me a rental vehicle, but a entry level polo is no scirocco and they think this is good enough while i continue to wait this out even longer. Whats more is that since my vehicle was sent back to Uitenhage factory (as per VW's MD request), there has been little to no assistance at all. It seems VW is content with just riding this out and does not care much about its clients. I have had to suffer much frustration, inconvenience and financial loss because of this. I am absolutely disgusted by the poor service delivery with regard to this issue. So over it!
