50 BREAKDWONS

Between July and November 2012 we purchased 5 brand new Volkswagen Crafter BiTDI buses to carry passengers around South Africa. We had been buying Volkswagen buses for over a decade.<br> In less than 32 months, these 5 buses had a total of 50 Breakdowns, 109 Additional repairs (excluding services) and 1 062 days of downtime (excluding servicing). <br> That's an average of 7 months of downtime for each of these 5 buses, in less than 32 months!<br> <br> The full list of the 50 breakdowns, 109 additional repairs and 1 062 days of downtime can be found on [URL Removed] There is also a highly entertaining \must see"5 minute animated video showing these 50 breakdowns. <br> <br> We have suffered incredible stress and financial pain. We requested VWSA to compensate us for our breakdown costs (towing expenses and hiring of vehicles)"