Vodacom tygervalley *****!

On the 15 July’19 I noticed 2 more numbers added on my profile... I reported this on the 16th and I was told to go to the police and report and send back to them ... I did that and returned it back to vodacom. So I was told that someone walked in at Tygervalley vodacom shop and they allowed the person to add their bill to my account without my knowledge. On the 17 I received an emailing confirming the ***** but on that same day vodacom debited R408.01 from my account for these contracts that I have no knowledge of. When I do follow ups on this case I get no feedback. I reported the ***** on the 16th, today 20th I still have those two ********** phone numbers listed under my profile and my money not refunded. To add on that my WiFi contract was reflecting 0 gig balance of data for two days , 18&19 and I spent R130.00 buying data, only for the WiFi data to reappear today!!!