1 reviews | Active since Nov 2016
Blackberry Z3 phone problem
<p>I have a contracts with Vodacom. The BlackBerry Z3 is one of the phones. I took it in for repairs for the third time on 1st November 2016 for the same problem. The agent who helped me at Greenacres Shopping Centre in Port Elizabeth is Mr Shadley Davies. I ask him to enquire a new phone because it's the third time bringing the phone for repairs for the same problem. He told me it will take about two weeks for them to get back to me. Two day after that I received sms that says the phone is in for repairs. On the 5th November 2016 I went to fetch the phone. According to the floor manager Mr Sathyen he sent an e-mail Mr Darren Betts to contact me on Monday the 7th November 2016. Until today no one contacted me. It is expensive for me to travel and phone around to sort out my problem. I am unhappy with the service I got from Vodacom. </p>
On Saturday 19 November 2016 i took the Blackberry Z3 in for the same problem for the 4th time. It will again be repared according to the manager Mr Daniel Letts at Vodacom Superstore Port Elizabeth. I have even asked him to request a new phone. He did not even speak to the supplier Blacberry but according to Mr Daniel Letts Blackberry will only give me a new phone within 6months. According to me the phone is still the property of Vodacom because it is still under contract
On Saturday 19 November 2016 i took the Blackberry Z3 in for the same problem for the 4th time. It will again be repared according to the manager Mr Daniel Letts at Vodacom Superstore Port Elizabeth. I have even asked him to request a new phone. He did not even speak to the supplier Blacberry but according to Mr Daniel Letts Blackberry will only give me a new phone within 6months. According to me the phone is still the property of Vodacom because it is still under contract