1 reviews | Active since Apr 2016
Bad customer service
<br> <br> <br> I'm writing this mail in total frustration for Vodacare TygerValley. I've taken my phone in on 1st March 2016 for repair for a few things, signal dropping, freezing, being slow & cutting out during a call. After a whole month I collect my phone, only to find my back cover broken by 1 of the many repair centers it has been to.<br> <br> Again the phone gets booked in, & after 3 weeks I collect my phone, to find that the earpiece speaker no longer works. Also in the time I did enquiries about my phone with the \Repair Manager\" Kurt. His management skills suck, as he never returned any of my calls ever. When I do phone I hear him enquiring about who's on the line, & when I tell him, then he's busy all of a sudden. It's been almost 2 months that I'm struggling with them. Everytime the \"repaired\" phone comes back with more problems it was sent in for. Also its them that broke the phone even further. Surely if they can't repair my phone I'm suppose to get a new 1, as I never broke it. I'm using an ancient phone that's not even a smart phone. I'm thinking of going to another service provider. I have 3 diff contracts, But with this service i'm thinking of cancelling them all. "
