As previously, Vodashop puts blame on customer.

Attitude of Vodashop Tygervalley SUCK big time. I am struggling for more than 2 months with Vodashop Tygervalley to repair my son's cellphone. I fell from the stairs with his phone in my hand. First time sent to them, something was loose inside, 2nd time, water went into the phone AND they sent me a mail to tell me that the Sony Xperia Z3 isn't made to go underwater. BUT what about the ad? I copied and pasted the ad from the website and sent it to them. They tried to blame it on us, the customer. When they tried to fix it, the screen broke and they replaced it and charged me after paying R2800, another R900. Then on the 3rd time the phone overheated and I sent it back for the 3rd time, then Bazil de Klerk tried to pin it again on us - too many viruses. And now the screen broke (on its own) before 3 whitnesses, and Colleen calls her customer a lier. She sent me a mail telling me I ****, because device fell. Even the staff from Ceres vodashop said that they could see that the phone did not fell and that it is an old trick of Vodashop Tygervalley to blame bad repairs on their customers. I am not going to leave it here. I am contacting the Consumer Council today.