1 reviews | Active since Aug 2016
ZTE Router
<p>I recently opened a new contract with Vodacom and purchased the ZTE Router with this contract of 100GB a month.</p> <p> </p> <p>I owe can no longer use the router as the support desk cannot resolve my issue.</p> <p> </p> <p>I have 20GB of data and now have to take my router to a vodacom shop to figure out what is wrong with it. I have a feeling that they will tell email that the router has to go in for repairs which means I will loose my 20GB of data and be stuck at home without Internet for several weeks while they try fix the problem.</p> <p> </p> <p>I pay Vodacom R3500 a month for the 4 contracts on my name and this is what I receive in return.</p> <p> </p> <p>I can already guarantee that Vodacom will not bother assisting me with another router while this ZTE router goes in for repairs and I find this absolutely ridiculous. I use the Internet every single day and rely on it to run my organization.</p> <p> </p> <p>Once again, discussing products and service from Vodacom and I am a fool to continue upgrading my contracts with this ISP.</p> <p> </p> <p>This will undoubtedly be my last contract with Vodacom as I know for certain, there are jther ISP out there that will Aylestone provide me with a decent router such as an Huawei.</p> <p> </p> <p>I will provide feedback tomorrow on this and I urge all that consider Vodacom to think twice as their coverage alone is disgusting and their prices on data is pathetic.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
