Zoey Bunyalwa - Excellent Customer service

I would like to gracefully commend an employee at vodacom customer care for diligently assisting me and that to with such speed, For 2 years I have been calling vodacom requesting to be put back on debit as after my upgrade vodacom changed my payment method to cash without my knowledge, every month for 2 years I would receive a message stating if my account is not paid it will be suspended.

After calling in 8 times in 2 years and having each consultant advise that it was indeed changed, I still continued having that problem. A query was logged this morning, I received a call 3 hours later from Zoey Bunyulwa, What a pleasant individual, I could feel her smile through the call, so helpful,

This lady definitely deserves recognition, for what she is doing and how she conducts herself, t Today with almost everyone I have dealt with it feels like you need to pay them in order to speak to you nicely, and be assisted correctly and effectively.

Zoey your great!!!! I hope your superior recognizes your wonderful efforts, as most dont these days, and I hope your treated to something good.

Thank you, you where great.

Reshma