ZS
Zoeriena S

1 reviews | Active since Jan 2025

28 Jan 2025, 16:14

Zoeriena Sterris contact number ***. Contact me please between 13.00 and 14.00 or after 16.30.

I'm having a very difficult time with vodacom online. I did a upgrade at the end of November 2024. Till today I have never received my goods. When ever I call its in process or order is canceled. I never get a proper answer when I call. They call back but can never help me. I have been getting the run around now for 2 months. What is the problem with Vodacom? I have another contract with them. I always pay on time. The contract I'm try to upgrade is done 22 February 2025. What must I do please assist.

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2025, 07:31
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team