Zero Star Rating!!!

Struggling since October 2022 to get any joy out of Vodacom. Was told to wait till 3 October 2022 to upgrade our members' contract and transfer it to the companies name (due to VAT purposes). I've mailed all documentation through to the store (as requested) and our member went into the store to only sign and receive his new phone as the transfer and upgrade was "done". The store (Vodashop - Three Rivers Vereeniging) was offline and they didn't even let him sign any contract for the upgrade done. Said they will email the contract as soon as they are back online. Till today never received the contract. By the end of October 2022 we've received a bill from Vodacom and still the contract was on his personal name and they did not transfer it to the companies name. In December 2022 both our member and myself went into the store again trying to transfer the contract to the business. With no luck at all. They've told us the account was declined due to the fact that Vodacom is picking up that our business has 2 (two) directors and we've stated we only have 1 (one) member. Since 2012 our business only had the one member as our CK documents also states. Each and every month Vodacom is deducting between R2500 - R3000 from his personal bank account without him signing any contract what so ever. *****!!!!!!!! Again in March we've tried to transfer the account to the businesses name.....it's 17/04/2023 and still no joy. Also in store the consultant told our member that the watch he wants extra will be between R29 - R69 each month. Now we pay R251 for the watch extra each month. Where to from here??????????