ZERO STAR - Do NOT sign up for a Vodacom VIP Red contract.

<p>Hi,</p> <p> </p> <p>I pay R2,300.00 a month for this contract. It has unlimited call minutes and sms's and 5Gb data anytime and 5Gb data night owl, any additional data bundles must be bought otherwise out of bundle rates will be charged.</p> <p> </p> <p>In November 2016 I bought an additional 21Gb of data bundles AND I was charged R3,138.57 out of bundle charges. I WAS NEVER OUT OF BUNDLE. My account for November was R8,092.78</p> <p> </p> <p>I called your useless "call centre" and they logged a "inquiry". A month later and still no one has called back. I called in AGAIN and apparently the inquiry was closed because of insufficient information. WHAT A JOKE RIGHT?</p> <p> </p> <p>Your call centre never has a manager or senior on the floor. Every person I speak to at "111" is poorly trained and definitely not equipped to deal with my issue. </p> <p> </p> <p>You guys will call me 3 times a day 7 days a week when my account is short paid by R200.00, but you are dead silent when you owe me R3,000+. I can't wait until my contract is up. I'll have great pleasure migrating elsewhere.</p> <p> </p> <p>I want my money back. CALL ME, YOU *******.</p> <p>REF : A2-63NM-H7NUJ</p>