Zero service, not even poor service

<p>For the last 5 months I have been calling the Vodacom Shop in Canal Walk (upper level, shop 416) to get the item which was included with my cellphone upgrade. I have left messages several times and even spoke to the store manage by telephone. I have never received a call back from the shop. I have been to the store several times, also with zero response from the store afterwards. <br /><br />I reported this via @Vodacom111, and the social media team attempted to get a response from the store, but even they were unable to get the store to contact me.</p> <p> </p> <p>As the subject suggests, bad service would be better than this store's "zero service".</p>