Zero Service from Vodacom Fibre.

Trying to get Vodacom Fibre as the ISP to get internet connected is an impossible task. They have an SLA of 21 Days, which they are over. There is no route to escalate the issue. I have called many times, I get told different things from different advisors. If I didn't have to wait 14 days for WebAfrica I would try them, but because they are all on Vumatel I would need to cancel first with Vodacom then move to WebAfrica and start the 14 days. At this rate it may be the faster route.