UE
Urella E

1 reviews | Active since Oct 2018

28 Mar 2023, 17:31

Zero service

Battling to cancel a data contract since March 2021. Being sent from pillar to post . Got lies, zero service and empty promises. No one get back to you and all call center agents blocks you from speaking to a manager.

0
Replies (1)
Vodacom
Vodacom's reply29 Mar 2023, 07:30
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team