1 reviews | Active since Aug 2016

13 Oct 2020, 10:52

Zero Service

I logged a ticket to move a fibre line from 1 premisis to another on 15th September I have had no feedback from Vodacom but I called numerous times the relocation team hides behind the call centre who say 30 days to relocate now they bull****ting and say no 30 days to assign to a tech when all they need to do is activate the ONT on the new site just 700m down the road pathetic how useless Vodacom are and how their staff refuse to help and basically tell you to F- Off they will get to it when they get to it.

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team