1 reviews | Active since Mar 2013
ZERO service
I get shunted around from the call centre to different agents and no one can solve a simple account query of why my account is in arrears. I have asked to speak to a supervisor at Vodacom or a manager and they say I must speak to the attorneys which I have . I still have no details of why or what needs to be paid.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,