ZERO SERVICE

I have a mobile and data contract with Vodacom and constantly have issues connecting to the internet. I cannot do work from home and am from time to time required to do so. Further, I was unable to use my 3 gigs of data and end up forfeiting the value thereof due to no fault of my own. I explained the bad network coverage to Vodacom's staff and they were obviously just meeting numbers (sales) that they never bothered to check the network or follow up with me. I went into the store to complain and a week later a technician is sent out but still, there is no resolution or alternative offered by Vodacom to assist me pending their investigations. I was advised I could buy a booster for 2500 - 5000k but why must I pay for a service I am already paying for! I intend taking further action if this issue is not resolved by close of business on Friday, which may include taking steps under the Consumer Protection Act.