<p>I am extremely disappointed in Vodacom - and will refuse to ever do business with Vodacom again!</p> <p>Last year (2016) April i cancelled 2 of my Vodacom accounts ... after numerous emails, phone calls and more and more phone calls of trying to get the lines cancelled ... they continued to debit my cellphone accounts off my account right up until December 2016! They then procede to credit one of the cell phone numbers (which i havent used in over a year) - with R700 ... what a cheek! i want my money back ... not some pathetic credit for a sim card that isnt even in use anymore? ... you were quick to debit my card for 8 months after i sent through a letter of request for cancellation and God knows how many phone calls afterwards ... JUST GIVE ME MY MONEY BACK! TOTALLY DISAPOINTED!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
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