1 reviews | Active since Feb 2018
Zero follow through with Hello Peter complaints
Vodacom did not reverse the debit order. I had to call my bank to reverse it.
I was charged unpaid debit order fees, insufficient funds fee and late payment fees for my mortgage.
Not one person from Vodacom called me back to resolve this matter.
If I did not contact my bank to do a reversal I would still be waiting for Vodacoms *********** staff.
For all the people who have been hoodwinked and left to find alternative means, for all the people who did not receive help and just overlooked the excess bank charges because of Vodacoms messes, I am not one of your statistics!
Some competent Vodacom employee please contact me and tell me who is reimbursing me for all the additional charges I incurred because your system did not update on time n caused my mortgage to be paid late.
PATHETIC CUSTOMER SERVICE VODACOM SHOULD BE ASHAMED
WHAT THE HELL IS GOING ON
WHAT THE HELL IS GOING ON
